Reservations and Appointments:
We encourage guests to schedule spa appointments well in advance, especially prior to major holidays. For best availability, weekend appointments should be scheduled at least 3 weeks in advance and weekday appointments 1 week in advance.
Parties of all types are welcomed.
Please arrive 10 minutes prior to so you can prepare for your appointment. Please arrive 5-10 minutes early on your first visit to allow time for our brief intake form and so you can prepare for your appointment. Arriving late will simply limit the time for your treatment, reducing its effectiveness and your pleasure.
Product Return Policy:
We will accept returns on most any merchandise purchased from Escape Medical Spa within 14 days of purchase with a valid receipt except as follows: When items are purchased as a set, we can only accept returns of complete sets, not individual items. All refunds are for SPA RETAIL CREDIT ONLY for future product purchases. No cash refunds.
Please inform us 24 hours in advance if you need to cancel or change your appointment. For cancellations within fewer than 24 hours the client will be charged 50% of the service,
Cell phone and Pager etiquette:
For the relaxation of everyone at the spa, we ask that you please mute pagers and cell phones during your visit.
Our prices do not include gratuities. All guest should feel no obligation to offer a gratuity if you were unhappy with your service (please let us know if that is the case). The gratuity you leave is entirely based on your personal satisfaction.
Call 718-921-1600, or email email@example.com
for more information, or to make an appointment.